Get in touch.
Questions, bugs, ideas, translations — it all lands in the same inbox.
Frequently asked questions
Something isn’t working in one of your apps.
Send a message below with the app, your device and its OS version, and what you were doing when it happened. We’ll reply by email, and a screenshot or screen recording sent back helps a lot.
I have an idea for a feature.
We’d love to hear it. Tell us what you’re trying to do, not just the feature you want — it helps us find the best way to build it.
How do I get a refund?
Purchases go through Apple, so refunds do too. Request one at reportaproblem.apple.com.
What do your apps do with my data?
Your data stays on your device, or in your own iCloud where an app syncs. Some apps use third-party services such as crash reporting. The privacy policy has the details.
Are your apps open source?
Yes. Every app and data pack has its source on GitHub, linked from its page. Issues and pull requests are welcome.
Can I help translate an app?
Yes, please! Tell us the app and the language, and we’ll send you the strings to translate.
Where can I talk with other users?
Join the 256 Arts community on Discord.